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Privacy Policy

CDA HUB (hereinafter referred to as "we", "this platform" or "CDA HUB") highly values your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect the personal data you provide when using the CDA HUB website (URL: www.cda-hub.net) and related services (including online shopping, member registration, order processing, etc.).

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Important Notice: This platform does not use cookies or any automatic tracking technologies (such as pixel tags, web beacons, similar technologies) to collect your browsing behavior or device data. All personal data is provided by you or generated through the service process.

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We are committed to complying with the Personal Data (Privacy) Ordinance (Chapter 486) of the Hong Kong Special Administrative Region (hereinafter referred to as the "Privacy Ordinance") and its related principles.

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1. Types of Personal Data We Collect

We may collect the following types of personal data (depending on the service you use; all data is either voluntarily provided by you or generated during the service process):

  • Identification Information: Name, Gender, Date of Birth

  • Contact Information: Phone Number, Email Address, Mailing Address

  • Account Information: Username, Password, Member ID

  • Transaction Information: Order Details, Purchase History, Payment Information (We do not directly store your complete credit card number; payments are processed by third-party payment platforms)

  • Other: Information you voluntarily provide (such as product reviews, customer service inquiries)

We do not collect technical data, such as IP addresses, browser types, device data, or browsing behavior, through automated means (e.g., cookies, tracking pixels).

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2. Purpose of Collecting Personal Data

We collect your personal data primarily for the following purposes (and uses directly related to these purposes):

  • Processing and managing your registration, login, and membership accounts

  • Processing orders, payments, deliveries, and returns

  • Providing customer service, responding to inquiries, and handling complaints

  • Verifying identity and preventing fraud

  • Improving website functionality, user experience, and service quality (limited to your feedback or data analysis, but not involving automated tracking)

  • Internal administration and record keeping

  • Sending you promotional information, offers, newsletters, and other direct promotional materials with your consent

  • Complying with laws, court orders, or government agency requirements

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3. Sharing Your Personal Data

We will disclose your personal data to third parties in the following circumstances:

  • Our business partners (such as logistics companies, warehousing service providers, payment service providers) — only to the extent necessary to provide you with services

  • Our affiliates or service providers (such as IT support, data analytics, email services)

  • Disclosure to law enforcement agencies, government departments, or regulatory bodies when required or permitted by law

  • Disclosure to relevant buyers or advisors in the event of a merger, acquisition, or asset transfer (subject to confidentiality)

We will not sell your personal data to third parties for direct marketing purposes.

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4. Data Security

We take reasonable and appropriate technical and organizational measures to protect your personal data from unauthorized access, use, modification, disclosure, or loss. However, internet transmission is not entirely secure, and we cannot guarantee 100% security during data transmission.

 

5. Data Retention

When you place an order through this website, we will retain your order information for our records unless you request its deletion.

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6. Your Rights (Rights of Data Subjects under the Privacy Policy)

Under the Privacy Policy, you have the following rights:

  • To access the personal data we hold about you

  • To request corrections to inaccurate personal data

  • To inquire about our policies and practices regarding the holding of personal data

  • To withdraw your consent to direct marketing at any time (refuse to receive promotional materials)

To exercise these rights, please contact us in writing (see contact information below). We may charge a reasonable fee for processing your data access request.

 

7. Policy Updates

We may update this Privacy Policy from time to time, updated versions will be posted on this page. Your continued use of this platform indicates your acceptance of the updated policy.

 

8. Contact Us

For more information about our privacy practices, or you have questions, please contact us by email at info@cda-asia.com.

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Thank you for trusting CDA HUB. We are committed to protecting your personal data privacy.​​

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